A LETTER FROM DR. STRATTE
Dear Valued Patients & Customers,
I hope these extraordinary times find you, your family and friends both safe and healthy. As an essential business, Renew has only been offering medical visits to our pediatric dermatology patients since social distancing mandates were imposed in mid-March. On April 22, Governor Newsom loosened regulations allowing elective medical procedures. Renew has decided to resume cosmetic treatments, beginning with Botox injections, on May 13th. From there, we will be advancing to other services in a step-by-step fashion while assuring the safety of our patients and staff.
Your safety is our highest concern, so at your next visit to our office you will notice a few new safety measures. These include:
1. We ask that all visitors and staff observe social distancing, as described by the CDC, by using face masks while at our office and respecting personal space. You may also wait in your car until your room is ready. Please notify us prior to your visit if you’ve been ill so we can reschedule your appointment.
2. All patients and staff will be screened daily for Covid-19 exposure and symptoms by answering a brief questionnaire and having temperatures taken.
3. Our staff will be protecting your health by wearing protective equipment during your visit, including masks and, at times, face shields. We pledge to wash hands thoroughly between patients, as we have always done before.
4. Examination and treatment rooms will be fully sanitized and cleaned after every patient, and the waiting room and all office surfaces are cleaned hourly. Renew’s online store remains available for purchase of skincare products - the ingenuity and dedication of our remarkable employees have assured smooth online operations
And finally, stay safe. We may be flattening the curve, but the threat is still out there. Help establish the New Normal by practicing social distancing and wearing a mask wherever you go. This shows you care about the health and safety of those around you. Please let us know if you have any questions or concerns.
We can be reached at 530-605-4555. I will keep you updated with all further developments at Renew.
Sincerely, Dr. Stratte